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Why Choose Us

Why Facilities and Families Choose Medtrek

Medical transport is a trust business. Here is exactly what backs ours up: the vehicles, the equipment, the dispatch discipline, and the people who deliver safe, on-time patient transport across Southwest Florida every day.

A Modern, Meticulously Maintained Fleet

New ambulances, inspected daily, restocked after every transport.

Hospital-Grade Medical Equipment

Stryker Power-LOAD cots, ZOLL monitors, and ventilator-capable CCT units.

24/7 Dispatch & On-Time Reliability

A live dispatch center that tracks every unit and communicates real ETAs.

Licensed, Compassionate Clinical Care

Two licensed providers on every transport, at every level of care.

Our Fleet

Vehicles You Can Stake a Discharge Time On

Every Medtrek ambulance is late-model, climate-controlled, and maintained on a strict preventive schedule — not run until something breaks. Units are inspected before every shift and fully restocked after every transport, so a mechanical surprise never becomes your patient’s problem.

  • Late-model BLS, ALS, and Critical Care ambulances
  • Daily pre-shift vehicle and equipment inspections
  • Preventive maintenance program with detailed service records
  • Clean, climate-controlled patient compartments on every trip
Medtrek ambulance fleet with rear doors open showing stretchers, ready for dispatch
Medical Equipment

Equipped Like the Units Hospitals Trust

Our trucks carry the same caliber of equipment receiving facilities use — so the level of care never drops between bedsides.

Safe Patient Handling

Stryker Power-LOAD cot systems lift and load patients mechanically — dramatically reducing drop risk and keeping transfers smooth and dignified for patients of every size.

Monitoring & Airway

ZOLL cardiac monitors with 12-lead ECG, capnography, and defibrillation on every ALS unit, plus transport ventilators for critical care patients who can’t afford a gap in support.

Stocked for Every Level

Oxygen, suction, IV therapy supplies, and medication kits checked against par levels after every run — BLS through Critical Care Transport, nothing improvised.

Medtrek dispatch coordinator managing transports at the Naples communications center
Dispatch & Reliability

On Time Because Someone Is Watching Every Transport

Missed pickups cascade — a late transport means a missed dialysis chair, a delayed discharge, a family waiting in a lobby. Our 24/7 dispatch center in Naples exists to prevent exactly that: live unit tracking, proactive ETA calls, and schedules built with real Southwest Florida traffic in mind.

  • 24/7/365 live dispatchers — never an answering service
  • Real-time unit tracking with proactive ETA updates to facilities
  • Recurring transport scheduling for dialysis and treatment programs
  • Same-day and will-call response for discharges that can’t wait
Quality of Care

Care Standards That Hold From Bedside to Bedside

Equipment moves patients; people care for them. Every Medtrek crew is licensed, background-checked, and trained to treat every transport like it’s their own family in the back.

Two licensed providers on every transport

BLS units run with two Florida-licensed EMTs; ALS and Critical Care transports add paramedic-level clinicians with cardiac monitoring and IV capability.

Continuous clinical training

Crews complete ongoing education, skills reviews, and equipment competencies — not just the minimum to keep a card current.

Complete, timely documentation

Every transport produces a full patient care report delivered to the receiving facility, keeping the clinical record unbroken.

Dignity as a protocol

Patients are greeted by name, kept informed, and covered and comfortable — measured in our follow-ups with facilities and families.

See the Difference on Your Next Transport

Whether you manage discharges for a facility or need transport for a family member, one call puts a Medtrek unit on your schedule.